As a team, we put the client at the centre of everything we do. It therefore goes without saying that support is an essential aspect of the way we work.
We are a European company operating in Paris, Madrid, Zurich and Berlin, and we intend to remain close to our clients. A genuine relationship based on authentic and constructive discussion with our clients has always been in our DNA – and it will always be, year after year, now more than ever.
We will always act on requests made to Augure. You know where you stand, who your representative is and who you need to contact.
We are always by your side, we will never abandon you and we will always look for the optimum solution if unforeseen issues arise.
The support is available in the long term, the consultant knows you inside out, understands you and is always there for you. In the case of technical needs, you can contact Augure support directly or your consultant can coordinate the case if it is more complex.